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Our Privacy Promise

Your privacy is important to Pacifica South Bancorp.  This is why we are committed to the Pacifica South Privacy Promise for Consumers, which is as follows:

Pacifica South Privacy Promise for Consumers

While information is the cornerstone of our ability to provide superior service, our most important asset is our customers' trust.  Keeping customer information secure, and using it only as our customers would want us to, is a top priority for all of us at Pacifica South.  Here then, is our promise to our individual customers:

1.  We will safeguard, according to strict standards of security and confidentiality, any information our customers share with us. 

2.  We will limit the collection and use of customer information to the minimum we require to deliver superior service to our customers, which includes advising our customers about our products, services and other opportunities, and to administer our business.

3.  We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that information. Employees who violate our Privacy Promise will be subject to our normal disciplinary process.

4.  We will not reveal customer information to any external organization unless we have previously informed the customer in disclosures or agreements, have been authorized by the customer, or are required by law.

...our most important asset is our customer's trust.

6.  We will tell customers in plain language initially, and at least once, how they may remove their names from marketing lists. At any time, customers can contact us to remove their names from such lists.

7.  Whenever we hire other organizations to provide support services, we will require them to conform to our privacy standards.

8.  For purposes of credit reporting, verification and risk management, we will exchange information about our customers with reputable reference sources and clearinghouse services.

9.  We will not use or share - internally or externally - personally identifiable medical information for any purpose other than the underwriting or administration of a customer's account, or as disclosed to the customer when the information is collected, or to which the customer consents.

10.  We will attempt to keep customer files complete, up-to-date, and accurate. We will tell our customers how and where to conveniently access their account information (except when we're prohibited by law) and how to notify us about errors, which we will promptly correct.

We will continuously assess ourselves to ensure that customer privacy is respected. We will conduct our business in a manner that fulfills our Promise to all of our Customers.

Please also read Pacifica South's Internet Privacy Policy, which outlines our privacy policy for our Internet site users

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